Refund policy

Refund Policy

We strive to provide a smooth and reliable shopping experience.
If there is an issue with your order, we offer refunds without requiring a return.

■ Returns

Due to the nature of international shipping,
we do not require or accept returns of products.

■ Eligibility for Refunds

We offer refunds in the following cases:

　•The item is damaged or defective
　•The wrong item was received
　•The item is significantly different from the description

■ How to Request a Refund

To request a refund, please contact us within 14 days of delivery.

Please include:

　•Your order number
　•Photos or videos clearly showing the issue

Once confirmed, we will process your refund.

■ Refund Method

Refunds will be issued to your original payment method within
5–10 business days after approval.

■ Non-Refundable Cases

Refunds will not be issued in the following cases:

　•Change of mind
　•Incorrect expectations or misunderstanding of the product
　•Used items
　•Damage caused by the customer

■ Important Notes

As our products are shipped internationally, please note:

　•Minor damage to packaging (e.g., dents or scratches)
　•Minor cosmetic imperfections
　•Slight variations between products

These do not affect functionality and may not qualify for a refund.

■ Customer Support

If you have any questions, feel free to contact us.